Certificate Program
Upgrade your technical skills in Dynamics 365 CRM and enhance your soft skills, boosting your confidence in CRM administration and customization.
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The Certificate Program in Dynamics 365 CRM Fundamentals provides comprehensive training in Microsoft Dynamics 365 Customer Relationship Management (CRM), preparing learners for roles in CRM administration and customization.
Introduction to the features and capabilities of Dynamics 365 CRM.
Covers core CRM concepts such as customer management, sales automation, and service management.
Understand how to automate workflows and business processes within Dynamics 365 CRM.
Learn to integrate Dynamics 365 CRM with other systems and applications.
The Certificate Program in Dynamics 365 CRM Fundamentals equips learners with essential skills for CRM administration and customization. Students gain proficiency in managing customer relationships, customizing CRM systems, automating workflows, integrating with other systems, and creating reports and dashboards. The program prepares students for roles in CRM administration and customization, providing career support and a recognized certificate upon completion.
Add the certification to your resume and open doors to new opportunities in the roles of:
Student must have passed or is pursuing last semester of the Qualified Degree program that is being pursued
Decision of Selection Committee would be final for the students to get enrolled in the program on offer.
Students who have passed these courses in less than One Year are also eligible to join the program within the criteria defined.
All students / candidates would be required to fulfill the selection process and need to pass the selection criteria for being eligible to enroll in the program.
There might be a requirement of a face-to-face interview (Not Mandatory for all) for the candidate to appear and pass for the final selection.
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